So if you ever asked me if I would be writing about a computer mouse someday, I probably would have laughed. Yet here we are and I am excited to be able to write about this one. Recently Citrix released the Citrix X1 Mouse to be used with Citrix Receiver on the iPad and iPhone. This mouse prior to its official release, had great feedback from the community, and is now receiving the same kind of feedback from everyone.
So the problem that this mouse solves is that it is very awkward to use a virtual desktop, and even many Citrix applications without a mouse. To be honest, I gave up on using an iOS mobile device years ago for Citrix applications, because the process was so painful. I reserved this process for on-call emergencies, and I mean it had to be a real emergency for me use Citrix on iOS. Now, with one these mice, problem solved.
How do I get started?
Citrix X1 Mouse and iOS device in hand, start by making sure your iOS mobile device has the latest Citrix Receiver v 5.9.6 which was released on 05/29/15.
- Enable Bluetooth on your device by going to Settings, Bluetooth
- On the mouse, switch the device to “On”, this will allow the device to appear in the Bluetooth area of your device
- Start Citrix Receiver and enable the X1 mouse setting
- Back to the mouse and push the “connect” button on the bottom
- When the following prompt appears choose “Pair”
- The device will show as paired and your mouse pointer will appear within Receiver
After using this, it’s clear that with this mouse my Citrix experience on iOS mobile devices is no longer awkward. While this is only a mouse, it is very exciting!
Also as a bonus, this mouse can serve as a Bluetooth device for PC’s or Androids. Guess what I will be trying out next!
I got a Citrix X1 and I am trying to pair it with my iPad Air 2 but it’s not showing up on the “Other Devices” section for me to do the pairing.
Any idea why this could be happening? I am using the battery that came with the mouse.
When I turned the switch to the On position, no laser turned on so I am not sure if this mouse is supposed to light up or not.
Please let me know…
I am not certain as to why this wouldn’t pair as I have paired mine with the iPad Air 2 without issue as well. Are there any other symptoms or errors that you are receiving that could help with troubleshooting?
Thanks for replying Theresa,
so the problem was that the On/Off position confused me as I thought the button had to be in the up position 🙂 as soon as I “turned it off” it synced with my iPad right away.
I am loving this mouse!
Glad you figured it out. The mouse is really great, I agree. 🙂
Hi Theresa, you said you would try out next pairing it with a PC. I’m trying that as well, but so far no luck. I do have a bluetooth 4 dongle, but it won’t see the mouse. Do you have any luck?
Just to confirm it won’t pair or it won’t work in Citrix?
Theresa the mouse connects with the Bluetooth but no laser when it turned on. please advice
It should just work. Try removing and resetting it up.
The joy of this all is that this mouse is working wit the JUMP app as well,
I have already connected my X1 to one of my iPad’s, I now need to to connect it to another iPad, how do I unpair it with the iPad its already connected to? Thank you,
In your iPads bluetooth settings use the i button with the circle around it to disconnect it from the bluetooth. Also remove the Citrix application from the device.
Hello to whom it may concern. The X1 mouse doesn’t work inside the Citrix workspace application