In the early days of the cloud, many organizations who needed to worry about compliance would not even look at the cloud. They had enough trouble managing compliance on premises, how on Earth would why manage in the cloud? Cloud compliance was, and still is very important to many organizations. These cloud compliance requirements spurred […]
Go with the Microsoft Flow
Microsoft Flow is the automation tool we need for a Cloud world. The question “Can I do “X” in the Cloud?” has been replaced with “Which app do I use to do “X” in the Cloud?”. As businesses sign up to the next greatest app with their credit card, we’re faced with a new challenge. […]
Large Address Book Latencies in VDI solved with FSLogix
Recently the FSLogix team was working with a customer, and was posed with a dilemma about whether their toolset would solve a problem with large address book latencies in VDI and Skype for Business. Essentially the problem is that the Skype address book would download every time a user opened Skype for Business which was […]
Introducing AWS Specialty Certifications
AWS certifications are some of the hottest certifications of the year. Previously, we’ve given an overview of the available AWS certifications. AWS has clearly seen this, and there have been rumors of new certifications coming out over the last year. Now, AWS is introducing AWS specialty certifications. Before we get started talking about what the […]
Top 5 Mindset Changes Required for Dealing with Irrational Customers in Technical Support
I wish that I could say that there isn’t any such thing as irrational customers, but the reality is that there is. Sometimes we take the phone call of the upset customer, and sometimes we are the upset customer. It goes both ways. As it relates to the topic at hand today, we will focus […]
State of the vCommunity: where do we go from here?
Over the last several weeks, the stability of the “vCommunity” has been called into question. Is this still a community, or is it time to start anew someplace else? As is my custom, I think it’s worth looking at our history to understand the true state of the vCommunity. In 2011, I was recruited by […]
Citrix Synergy: Fantastic 4 Citrix Virtualization MUST-KNOW Dos & Don’ts
This year Citrix Synergy from the keynotes to the exhibit hall floor there was a general excitement about the commitment to the the continual commitment toward the development of the cloud. Assuming that the direction involves continual development within the on-premises product stack then these are forward thinking innovative changes. Citrix virtualization continues to evolve, and change […]
Becoming an AWS Certified Developer Associate
There are many paths to become AWS certified. When you are first evaluating which AWS certification to pursue first, you may make your decision on any number of factors such as a need for a certain certification at work, or your specific interests. The great part about the AWS associate level certifications is they are very […]
Strategic IT Voice: Why Windows 10 Ready or Not!
Windows 7 is end of life in 2020. While it may seem that is very far away planning for a new operating system deployment takes thought, process, and strategy for successful deployment. Join us on Strategic IT Voice discuss why Windows 10, then discuss the answers to the tough questions about planning, and finally dive […]
Digital Transformation Ready or Not!
We are now embarking on a new IT journey, one where we need to be seriously questioning our digital approaches to the business. We call this digital transformation! I am honored an excited to be discussing this topic at Interop in Las Vegas with Gina Rosenthal, Phoummala Schmitt, and Leah Schoeb. How do you move […]