I recently was invited to Cloud Field Day in the Bay area. While in attendance the group heard from many different companies. One of them was HPE Nimble Storage. I really didn’t know what to expect for this presentation, but as the discussion took form the strategy being used was quite interesting. Imagine this In […]
Thwack – HOW TO WORK IN IT WITHOUT LOSING YOUR MIND
Recently I wrote a post for Solarwinds Thwack discussing “How to Work in IT Without Losing your mind”. If you work in IT which I suspect you do this topic may hit you close to home. From deciding what to learn, to long hours, this topic really could have gone anywhere, but in the end […]
Rubrik at Cloud Field Day – Backup your Cloud Today
During Cloud Field Day in the Bay area we met with the Rubrik Team, Chris Wahl, Rebecca Fitzhugh and Andrew Miller. I was excited to learn more about what they are doing with their product and the ability to do backups in the cloud. More specifically their solutions work great with Amazon Web Services (AWS) […]
ServiceNow at Cloud Field Day – Not just for IT Anymore
Recently I attended Cloud Field Day in the Bay area an one of the product presentations was delivered by ServiceNow. I have used ServiceNow, and I instantly think helpdesk solution. As the team unveiled their current initiatives it became clear that they are doing quite a bit more for the business side as well, and […]
NetApp at Cloud Field Day
I recently attended Cloud Field Day in the Bay area and one of the companies I had the privilege of meeting with for a product strategy review was NetApp. If you are familiar with NetApp they are traditionally a storage provider, but they are moving forward with a new visionary shift that will change them […]
Implement Windows Server 2016 Active Directory
Windows 2016 has been out some time now. As as older operating systems continue to become outdated, and become closer to end of life Windows 2016 should be on your mind for your next Active Directory upgrade. IT professionals and security teams are also are very interested in the why and how of the latest […]
No backups in Office 365 – What should you do to protect your data?
Recently we discussed the fact that there aren’t any backups in Office 365 at Brianmadden.com. This can be frightening at first glance, due to many reasons. First and foremost our users are expecting more and more from IT. In the event that something happens to your data in the Office 365 platform, what can be […]
Large Address Book Latencies in VDI solved with FSLogix
Recently the FSLogix team was working with a customer, and was posed with a dilemma about whether their toolset would solve a problem with large address book latencies in VDI and Skype for Business. Essentially the problem is that the Skype address book would download every time a user opened Skype for Business which was […]
Top 5 Mindset Changes Required for Dealing with Irrational Customers in Technical Support
I wish that I could say that there isn’t any such thing as irrational customers, but the reality is that there is. Sometimes we take the phone call of the upset customer, and sometimes we are the upset customer. It goes both ways. As it relates to the topic at hand today, we will focus […]
Citrix Synergy: Fantastic 4 Citrix Virtualization MUST-KNOW Dos & Don’ts
This year Citrix Synergy from the keynotes to the exhibit hall floor there was a general excitement about the commitment to the the continual commitment toward the development of the cloud. Assuming that the direction involves continual development within the on-premises product stack then these are forward thinking innovative changes. Citrix virtualization continues to evolve, and change […]