Recently the FSLogix team was working with a customer, and was posed with a dilemma about whether their toolset would solve a problem with large address book latencies in VDI and Skype for Business. Essentially the problem is that the Skype address book would download every time a user opened Skype for Business which was […]
Top 5 Mindset Changes Required for Dealing with Irrational Customers in Technical Support
I wish that I could say that there isn’t any such thing as irrational customers, but the reality is that there is. Sometimes we take the phone call of the upset customer, and sometimes we are the upset customer. It goes both ways. As it relates to the topic at hand today, we will focus […]
Citrix Synergy: Fantastic 4 Citrix Virtualization MUST-KNOW Dos & Don’ts
This year Citrix Synergy from the keynotes to the exhibit hall floor there was a general excitement about the commitment to the the continual commitment toward the development of the cloud. Assuming that the direction involves continual development within the on-premises product stack then these are forward thinking innovative changes. Citrix virtualization continues to evolve, and change […]
Strategic IT Voice: Why Windows 10 Ready or Not!
Windows 7 is end of life in 2020. While it may seem that is very far away planning for a new operating system deployment takes thought, process, and strategy for successful deployment. Join us on Strategic IT Voice discuss why Windows 10, then discuss the answers to the tough questions about planning, and finally dive […]
Digital Transformation Ready or Not!
We are now embarking on a new IT journey, one where we need to be seriously questioning our digital approaches to the business. We call this digital transformation! I am honored an excited to be discussing this topic at Interop in Las Vegas with Gina Rosenthal, Phoummala Schmitt, and Leah Schoeb. How do you move […]
Top Considerations for Migrating to Office 365 Today!
This week I am reviving a post that I did for the gang at Brianmadden.com. Knowing what to be thinking about when planning for your Office 365 migration is invaluable. The article covers what to be thinking about before Migrating to Office 365. These strategies will ensure a successful deployment. Migrating to Office 365 We […]
The Many Office 365 Migration Types
Office 365 Migration types? Yes, that is what the title says. There is so much emphasis on the hybrid migration option to Office 365 that we sometimes forget we have more options. Now that doesn’t mean you shouldn’t consider hybrid migration. In fact, I am a huge fan of the hybrid option, but the reality […]
Important! How to Secure Office 365 Hybrid Mail Flow TLS
Recently we looked at the high level technical implications of considering a hybrid Office 365/Exchange On-premises deployment. We covered many technical facts, but of them securing your mailflow between your two sites should be front and center. When in a hybrid deployment your internal messages may flow through the internet. As security become more and […]
The Must Know Technical Facts of Office 365 Hybrid Implementation
Recently we reviewed some of the key insights your IT Team should be thinking about before jumping into Office 365. You can get the scoop on this thought process here. It’s important understand the foundations before leaping into your next big decision for Office 365, and that involves understanding the technical considerations for deploying with […]
Insights into Office 365 Foundations for Decision Making
Office 365 has been the conversation of many organizations as the platform continues to expand and reach millions of customers around the world. Before making any form of quick judgement call on whether Office 365 is right for you, it’s important know the Office 365 Foundations before getting started. Today we will uncover the fundamentals […]