Recently the FSLogix team was working with a customer, and was posed with a dilemma about whether their toolset would solve a problem with large address book latencies in VDI and Skype for Business. Essentially the problem is that the Skype address book would download every time a user opened Skype for Business which was […]
Important! How to Secure Office 365 Hybrid Mail Flow TLS
Recently we looked at the high level technical implications of considering a hybrid Office 365/Exchange On-premises deployment. We covered many technical facts, but of them securing your mailflow between your two sites should be front and center. When in a hybrid deployment your internal messages may flow through the internet. As security become more and […]
User Behavior Analytics for the Individual Cloud User
In a recent conversation with a colleague in the UK, Johan Dreyer, (Mimecast Email Security Director); we discussed an interesting angle on the future of data security for the individual user. That of utilizing User Behavior Analytics (UBA) as a means of protection from impostor access. The Real Enterprise Problem Often times we think of […]
Get Wise about the Health of your Citrix Environment
When it comes to monitoring the health of your Citrix XenApp/XenDesktop environment understanding it’s overall health can be critical. The level of criticality can vary of course depending on what your organization uses Citrix for, but there are many industries that rely on their Citrix deployments for their critical applications. That being said, the solutions […]
Welcome to the #CitrixCTP Class of 2017
Recently the new CTP picks were announced, and I am honored to share that I have been selected to be recognized as a Citrix CTP for the 3rd year in a row. It truly means a lot to me to be recognized for my Citrix community contributions over the years. It’s a great community and […]
Is Work-life Balance Achievable in a Tech Role
When working at organizations over the years my expertise has always fallen into the advanced technical role. When working for organizations that have expectations of system availability around the clock it is easy to lose sight of what it means to maintain work-life balance. Always being available to team-mates for your areas of expertise is […]
So, You’re Thinking of Moving to AWS
Chances are you’re reading about AWS every time you take a stroll through your Twitter timeline, whether you like it or not. You would almost think that everyone is finally going to follow the advice of those inside, and give in to the supposedly inevitable decision to move some or all of your infrastructure to […]
AWS Re:Invent Going Big
During the recent AWS Re:Invent conference social media was excited about everything AWS. While I did not attend the event in person I did make sure I set aside time for the keynotes and spent time reviewing all of the social hype. Amazon AWS is a product set I have been watching and learning about for […]
Invaluable Customer Service Processes and Procedures
Regardless of the size your organization and the IT staff that supports it customer service should be of considerable value. Even more importantly the continual evaluation and evolution of the customer service procedures followed is very important. It doesn’t matter what your role is in the IT organization. Whether you are the CIO, the Citrix […]
Getting Rid of Pesky Outlook PST Files
Since almost the beginning of on-premises Exchange organizations have been using PST files. These provided our organizational users an option to save their email when Exchange disk options were expensive. Notice I say disks “were” expensive. This was in the early days of Exchange back in the 1990’s. Today this simply is not the case, […]