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Large Address Book Latencies in VDI solved with FSLogix

June 15, 2017 by Theresa Miller 1 Comment

Large Address Book Latencies in VDI solved with FSLogix

Recently the FSLogix team was working with a customer, and was posed with a dilemma about whether their toolset would solve a problem with large address book latencies in VDI and Skype for Business. Essentially the problem is that the Skype address book would download every time a user opened Skype for Business which was […]

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Filed Under: Collaboration, FSLogix, Office 365, Skype for Business, Sponsored, Theresa Miller, VDI, Virtualization Tagged With: Exchange Online, knowledge base, large address book latencies, Skype for Business, skype for business address book loads slow, skype for business address list slow, solving large address book latencies, VDI

Important! How to Secure Office 365 Hybrid Mail Flow TLS

April 25, 2017 by Theresa Miller Leave a Comment

Recently we looked at the high level technical implications of considering a hybrid Office 365/Exchange On-premises deployment. We covered many technical facts, but of them securing your mailflow between your two sites should be front and center. When in a hybrid deployment your internal messages may flow through the internet. As security become more and […]

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Filed Under: Cloud, Collaboration, Exchange, Exchange Online, Office 365, Security, Theresa Miller Tagged With: How to, Hybrid Mailflow, knowledge base, Office 365, Office 365 Hybrid Mailflow TLS, Office 365 Mailflow, TLS

User Behavior Analytics for the Individual Cloud User

February 15, 2017 by J Peter Bruzzese 2 Comments

In a recent conversation with a colleague in the UK, Johan Dreyer, (Mimecast Email Security Director); we discussed an interesting angle on the future of data security for the individual user. That of utilizing User Behavior Analytics (UBA) as a means of protection from impostor access. The Real Enterprise Problem Often times we think of […]

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Filed Under: Cloud, J. Peter Bruzzese, Platforms Tagged With: Ed Snowden, knowledge base, LifeLock, security, UBA, User Behavior Analytics

Get Wise about the Health of your Citrix Environment

February 9, 2017 by Theresa Miller 1 Comment

Get Wise about the Health of your Citrix Environment

When it comes to monitoring the health of your Citrix XenApp/XenDesktop environment understanding it’s overall health can be critical. The level of criticality can vary of course depending on what your organization uses Citrix for, but there are many industries that rely on their Citrix deployments for their critical applications. That being said, the solutions […]

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Filed Under: Citrix, Monitoring Tools, Theresa Miller Tagged With: Citrix, How to, knowledge base, monitoring, Scheduled monitoring, Smart Check

Welcome to the #CitrixCTP Class of 2017

February 6, 2017 by Theresa Miller 1 Comment

Recently the new CTP picks were announced, and I am honored to share that I have been selected to be recognized as a Citrix CTP for the 3rd year in a row. It truly means a lot to me to be recognized for my Citrix community contributions over the years. It’s a great community and […]

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Filed Under: Citrix, Theresa Miller Tagged With: #citrixCTP, Citrix CTP, Citrix CTP Class of 2017, knowledge base

Is Work-life Balance Achievable in a Tech Role

January 24, 2017 by Theresa Miller 1 Comment

When working at organizations over the years my expertise has always fallen into the advanced technical role. When working for organizations that have expectations of system availability around the clock it is easy to lose sight of what it means to maintain work-life balance. Always being available to team-mates for your areas of expertise is […]

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Filed Under: Strategy, Theresa Miller Tagged With: excercise, Family, Friends, knowledge base, Local community involvment, Sleep and rest, Time for yourself, Work-life balance

So, You’re Thinking of Moving to AWS

December 13, 2016 by Melissa Palmer 4 Comments

Chances are you’re reading about AWS every time you take a stroll through your Twitter timeline, whether you like it or not. You would almost think that everyone is finally going to follow the advice of those inside, and give in to the supposedly inevitable decision to move some or all of your infrastructure to […]

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Filed Under: Cloud, Melissa Palmer, Platforms Tagged With: Amazon Web Services, aws, cloud, data center in the cloud, knowledge base, Werner Vogels

AWS Re:Invent Going Big

December 8, 2016 by Theresa Miller 1 Comment

During the recent AWS Re:Invent conference social media was excited about everything AWS. While I did not attend the event in person I did make sure I set aside time for the keynotes and spent time reviewing all of the social hype. Amazon AWS is a product set I have been watching and learning about for […]

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Filed Under: Cloud, Platforms, Theresa Miller Tagged With: Amazon, aws, Enterprise cloud, knowledge base, Re:Invent; AWS Re:Invent

Invaluable Customer Service Processes and Procedures

November 29, 2016 by Theresa Miller 1 Comment

Regardless of the size your organization and the IT staff that supports it customer service should be of considerable value. Even more importantly the continual evaluation and evolution of the customer service procedures followed is very important. It doesn’t matter what your role is in the IT organization. Whether you are the CIO, the Citrix […]

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Filed Under: Platforms, Strategy, Theresa Miller Tagged With: CIO, customer service, flowcharts, helpdesk procedures, helpdesk processes, knowledge base, Pluralsight, service center, troubleshooting FAQ

Getting Rid of Pesky Outlook PST Files

November 10, 2016 by Theresa Miller 1 Comment

Getting Rid of Pesky Outlook PST Files

Since almost the beginning of on-premises Exchange organizations have been using PST files. These provided our organizational users an option to save their email when Exchange disk options were expensive. Notice I say disks “were” expensive. This was in the early days of Exchange back in the 1990’s. Today this simply is not the case, […]

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Filed Under: Collaboration, Exchange 2016, Exchange Online, Theresa Miller Tagged With: Archiving, knowledge base, Outlook PST, PST, PST Files

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