Public Folders

Exchange 2010 Public Folder Data Recovery

Exchange , , ,

I recently came accross an issue with Exchange 2010 public folders where my users and even the administrators could not recover a deleted item from public folder deleted item recovery. This does not impact all public folder items and appears to be very random. A permission-based error is returned regardless of the level of security the user has.

According to Microsoft this is an object-level corruption issue within some Exchange 2010 public folder objects, and they will not be working toward resolution in the Exchange 2010 version. This is not an issue in Exchange 2013 Modern Public Folders. This article covers public folder recovery strategies to ensure that you can get your user’s data back for them.

http://blog.enowsoftware.com/solutions-engine/bid/157701/Exchange-2010-Public-Folder-Data-Recovery

Exchange 2010 Public Folders Manage Send As Issue

Active Directory, Exchange, Exchange Management Shell , ,

I recently ran accross an issue where mail-enabled public folders will not allow even your Exchange administrators to Manage the Send As permissions on a public folder. This is typically due to the fact that public folders have been migrated from an older version of Exchange. For more detail, please find the following article I wrote on how to address this issue.

http://blog.enowsoftware.com/solutions-engine/bid/156372/Exchange-2010-Public-Folders-Manage-Send-As-Issue

Issue with Exchange 2010 Public Folder Deleted Item Retention

Exchange , , ,

I recently worked with Microsoft on an issue where a user and the administrator were unable to recover a public folder item from Outlook using Recover Deleted Items.

Why would I do this? My user may have accidentally deleted an item from their public folder that they didn’t intend to.

Issue

It turns out that there is a bug in Exchange 2010 public folders that causes Deleted Item Retention to lose track of the messages original location. It doesn’t sound like there will be a fix for this within Exchange 2010, but will work fine in Exchange 2013 due to the new mailbox format used for public folders. So what are the options to working around this issue with Exchange 2010?

Resolution

  1. Attempt to use ExFolders to recover your deleted item
  2. Restore the Public folder database to recover the deleted item

For additional detail on how to work through these resolution options, please use the following link which outlines how to do these recoveries quite nicely.

http://blogs.technet.com/b/exchange/archive/2012/02/06/recovering-public-folders-after-accidental-deletion-part-1-recovery-process.aspx