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Using Call Monitoring to Measure Call Center Quality

Using Call Monitoring to Measure Call Center Quality

by Theresa Miller | Feb 28, 2017 | Strategy, Theresa Miller

Are you getting ready to on-board a new team member that will be front and center with your customers?  Did you realize that your call center quality can make or break the reputation of your business just because the people that answer the phones represent your...
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  Hi my name is Theresa Miller and welcome to 24x7 IT Connection! Here you will find experiences from the real world of technology and career. All content is from top experts that experience technology in their work every day. Glad you are here and be sure to follow or subscribe to get the latest information today!

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