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Top 5 Mindset Changes Required for Dealing with Irrational Customers in Technical Support

Top 5 Mindset Changes Required for Dealing with Irrational Customers in Technical Support

by Theresa Miller | Jun 8, 2017 | Strategy, Theresa Miller

I wish that I could say that there isn’t any such thing as irrational customers, but the reality is that there is.  Sometimes we take the phone call of the upset customer, and sometimes we are the upset customer.  It goes both ways.  As it relates to the topic at hand...
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  Hi my name is Theresa Miller and welcome to 24x7 IT Connection! Here you will find experiences from the real world of technology and career. All content is from top experts that experience technology in their work every day. Glad you are here and be sure to follow or subscribe to get the latest information today!

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